FAQ

Choose your preferred tour and contact us via WhatsApp, Telegram or Viber. We will confirm availability and the tour details with you.

We offer private tours and selected small-group experiences. The tour description clearly shows the type of experience.

Yes. Many of our tours can be customized according to your wishes, including the itinerary, departure time and optional activities.

Most tours can start directly from your hotel. The exact pickup location and time will be confirmed before the tour.

Depending on the tour and number of guests, transportation may be provided by a private car, limousine, minibus or another suitable vehicle.

When hotel pickup is included, we pick you up directly from your hotel. Any additional transfer costs will be explained before booking.

Inclusions vary by tour. Please check the individual tour page for the exact services included in the price.

Entrance tickets are included only when specifically stated in the tour description. Otherwise, they are paid separately.

Any additional costs such as entrance tickets, meals, optional activities or special transportation will be explained clearly before booking.

Comfortable clothes and shoes, sunglasses, sunscreen and drinking water are recommended.

Many of our tours are suitable for families. Please provide the children's ages when booking so we can help arrange the experience appropriately.

We will do our best to accommodate changes. Please contact us as soon as possible if you need to change the date, number of guests or itinerary.

Cancellation conditions depend on the tour and booking method. Please check the cancellation policy provided with your booking.